Can I return my gold bars?

If you decide you no longer want the bars you have purchased from us, unfortunately it is not possible to return them. As our prices are determined by the live gold spot prices, the goods we supply are dependent on fluctuations in financial markets. Therefore there is no statutory right to return or cancel an order once placed under the Consumer Contracts Regulations 2013.

2017-06-20T14:44:53+01:00June 20th, 2017||

Why is the price I pay higher than the spot price?

The published spot price represents the price available for major banks and governments transferring very large quantities of gold. Much as an individual cannot borrow money at LIBOR, nor can they buy gold at the spot price. This is because there are additional costs involved with producing and distributing small gold bars. Generally speaking, the larger the quantity of gold you purchase the lower the premium over the spot price will be.

2017-06-20T14:44:19+01:00June 20th, 2017||

How are prices set?

Our gold prices are determined by the live gold spot prices with a premium added. The price that you will be quoted is what you would pay immediately for the gold. This quote will be valid for a short period of time.

2017-06-20T14:43:10+01:00June 20th, 2017||

What methods of payment do you accept?

We accept debit and credit card payments up to the value of £5000. Please be advised that credit cards are subject to a 2.5% charge to cover the transaction costs imposed on us by credit card companies. We accept bank transfers and recommend this method for large orders. We accept cash paid into our bank account or paid in person at our office. We accept cheques however this method may cause a delay in receiving your products, which will not be released until the purchase funds have cleared.

2017-05-31T11:05:23+01:00May 31st, 2017||