Simply contact us to lock in your price based on the prevailing LME spot price. Post the metal the same day by Royal Mail Special Delivery to keep the price locked. We must accept delivery by the next working day to guarantee the agreed fixed price.
Yes, at our discretion and on the basis that the packaging is in perfect condition. We pay 95% of the intrinsic value of our investment bars. The purchase funds will be transferred to your bank account within 5 working days.
Personal details are kept in a secure area of the site and are protected in accordance with the Data Protection Act. We never share our customers’ details with third parties.
Yes, security features are built into our ecommerce platform, all payments are taken through WorldPay’s secure payment gateway.
If you decide you no longer want the bars you have purchased from us, unfortunately it is not possible to return them. As our prices are determined by the live gold spot prices, the goods we supply are dependent on fluctuations in financial markets. Therefore there is no statutory right to return or cancel an order once placed under the Consumer Contracts Regulations 2013.
The published spot price represents the price available for major banks and governments transferring very large quantities of gold. Much as an individual cannot borrow money at LIBOR, nor can they buy gold at the spot price. This is because there are additional costs involved with producing and distributing small gold bars. Generally speaking, the larger the quantity of gold you purchase the lower the premium over the spot price will be.
Our gold prices are determined by the live gold spot prices with a premium added. The price that you will be quoted is what you would pay immediately for the gold. This quote will be valid for a short period of time.
The price of your gold bar is fixed when you choose to purchase and is locked in when you execute an order, regardless of any price movement between the purchase and subsequent delivery.
There is no minimum or maximum amount of Bullion that you can purchase from us. You can buy a 1g gold bar right through to several market bars. If you have a special request for an order for sizes beyond a 100g gold bar, please do not hesitate to contact us and we will be happy to assist you with your purchase.
We accept debit and credit card payments up to the value of £5000. Please be advised that credit cards are subject to a 2.5% charge to cover the transaction costs imposed on us by credit card companies. We accept bank transfers and recommend this method for large orders. We accept cash paid into our bank account or paid in person at our office. We accept cheques however this method may cause a delay in receiving your products, which will not be released until the purchase funds have cleared.